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Forum: VirtualDJ Technical Support

Topic: automatic charge deduction for licensing

This topic is old and might contain outdated or incorrect information.

good day, please i paid for the 1month license with my debit card few months ago and at the point the license expired my account was automatically debited again without me subscribing for the license.What is the way forward as i have not funded that account because it will be debited for the license
 
Posted Mon 04 Nov 19 @ 8:42 am
There is no such thing as a one month license. It’s a subscription, which means money will be taken once per month unless you cancel.
 
Posted Mon 04 Nov 19 @ 12:46 pm
i meant subscription......How do i cancel?
 
Posted Mon 04 Nov 19 @ 1:21 pm
 
Posted Mon 04 Nov 19 @ 5:59 pm
kgotti50PRO SubscriberMember since 2017
How do I get my money back
 
Posted Thu 16 Apr 20 @ 5:30 pm
Raise a support ticket or use the live chat.
 
Posted Thu 16 Apr 20 @ 5:41 pm
how do i get on live chat
 
Posted Wed 24 Jun 20 @ 2:30 pm
brett gash wrote :
how do i get on live chat
i need assistance with vdj 2020 setting
 
Posted Wed 24 Jun 20 @ 2:31 pm
 
Posted Wed 24 Jun 20 @ 5:10 pm


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