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Forum: VirtualDJ 8.0 Technical Support

Topic: Playing Mp4 files getting a Green Screen sometimes

This topic is old and might contain outdated or incorrect information.

I don't know what is causing this , and if I am the only having this problem , then I do not believe it Virtual DJ . Any ways this happens at some point during the night , and the screen just turns completely green . Now If I double click the video , it turns back to normal . The audio does not turn off /. I have made sure that I have the latest Video Drivers installed , and I am running the latest DirectX 11 . Also running flash and quicktime . I have even reformatted my laptop , so I am at a loss of what's causing this to happen . Any help would be great

Alienware I7 2.3GhZ
Windows 7 64
24 gigs ram
Nvidia GTX675M
 
Posted Wed 11 Feb 15 @ 8:00 am
PachNPRO InfinityMember since 2009
1. Make sure DirectX 9.0c is installed. (it should be, doesn't matter if you've got 10 or higher installed, just install it).
2. Which version are you using?
3. What is your setting for "videoUseDXVA" ?
4. What is your setting for "videoForceFullscreen" ?
 
Posted Wed 11 Feb 15 @ 8:19 am
Installed Dirext X 9.0

I have video max memory set at 2048
Fullscreen is set to 0
 
Posted Wed 11 Feb 15 @ 8:29 am
RobRoyPRO InfinitySenior staffMember since 2012
DX9 Installation Links :
DirectX 9C Runtime:
http://www.microsoft.com/downloads/details.aspx?familyid=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

Microsoft VC++ 2008 Runtime Libraries:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9b2da534-3e03-4391-8a4d-074b9f2bc1bf&displaylang=en

Additionally to PachN Tips please check:

videoFPS
videoResampleQuality
skinFPS
videoMicroFrames
native resolution of your extended screen and to what value of Hz is it set ?
settings in the Nvidia Control Panel ?

does only the extended screen or also the laptop screen turn green ?

Please also check to downgrade to Nvidia Driver 229 or 244.xxx if the issue still exists...
 
Posted Wed 11 Feb 15 @ 8:34 am
I downloaded both those links you sent me thank you . I will try that out . The Hz is set to 60 Hz Screen res is 1920x1080 My Memory use is set to 2048
 
Posted Wed 11 Feb 15 @ 8:48 am
RobRoyPRO InfinitySenior staffMember since 2012
Please try also if this problem occurs when you have no extended screen and using the video window on main screen only.
 
Posted Wed 11 Feb 15 @ 8:52 am
Ok will do thx
 
Posted Wed 11 Feb 15 @ 9:09 am
So far so good , since I downloaded those two links , I have not ran into any problems , if it changes I will keep you all informed
 
Posted Fri 13 Feb 15 @ 7:40 am


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