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Forum: Old versions

Topic: Hercules RMX 2 freezing

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Hi Guys, I'm pretty new to this and not very technical.
I have Virtual DJ8 and a Hercules RMX2 console.
They both just freeze 2 or 3 times a night and I'm at a loss as to what's wrong.
The lights stay on the Console but it's frozen and won't reset.
I have to reset the Virtual DJ software and then it works again.
There is never a 'crashguard' pop up, I've never seen it?

Also I can't seem to get the headphones working?

Help.

Bob
 

Posted Sun 01 Jun 14 @ 4:21 pm
DJ PhatsoPRO InfinityHercules Support TeamMember since 2005
Can you detail your computer configuration (Operating system, processor, memory, etc) ?

Are you using the latest drivers (2014.HDJS.1) ?

http://ts.hercules.com/eng/index.php?pg=view_files&gid=17&fid=62&pid=308&cid=1

If on PC, have your tried modifying the ASIO buffer size ?

http://ts.hercules.com/faqs/eng/her_eng_00447.pdf

Regarding Virtual DJ:

- Remember that VDJ 8 is still being tweaked and corrected so some problems are to be expected.

- The basic audio configuration for the Rmx2 should look like this:


 

Posted Mon 02 Jun 14 @ 7:09 am


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