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Forum: VirtualDJ 8.0 Technical Support

Topic: Crash Mac

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Macbook Pro Retina / OSX Mavericks / 1781.647

Process: VirtualDJ [508]
Path: /Applications/VirtualDJ 8.app/Contents/MacOS/VirtualDJ
Identifier: com.atomixproductions.virtualdj
Version: 8.0.0 (8.0.1781)
Code Type: X86-64 (Native)
Parent Process: launchd [145]
Responsible: VirtualDJ [508]
User ID: 501

Date/Time: 2014-05-19 20:02:05.122 +0200
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: F899B371-F7BE-FC0C-A8B3-C27121940EFE

Sleep/Wake UUID: C912E144-5442-4E85-8D3F-F11D71637847

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called
*** error for object 0x7fff50a881b0: pointer being freed was not allocated


Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8e41f866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8f44235c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8f890bba __abort + 145
3 libsystem_c.dylib 0x00007fff8f890b29 abort + 140
4 libsystem_malloc.dylib 0x00007fff8b14607f free + 411
5 com.atomixproductions.virtualdj 0x000000010f3a8441 0x10f175000 + 2307137
6 com.atomixproductions.virtualdj 0x000000010f39a269 0x10f175000 + 2249321
7 libsystem_c.dylib 0x00007fff8f8917a1 __cxa_finalize + 177
8 libsystem_c.dylib 0x00007fff8f891a4c exit + 22
9 com.atomixproductions.virtualdj 0x000000010f17754b 0x10f175000 + 9547


Model: MacBookPro10,1, BootROM MBP101.00EE.B03, 4 processors, Intel Core i7, 2.4 GHz, 8 GB, SMC 2.3f36
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533642465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xEF), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.4f1 13674, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
PCI Card: pci11c1,5901, IEEE 1394 Open HCI, Thunderbolt@195,0,0
Serial ATA Device: APPLE SSD SD256E, 251 GB
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: SC3900
USB Device: SC3900
USB Device: FaceTime HD Camera (Built-in)
USB Device: Hub
USB Device: USB 2.0 Hub
USB Device: Rane SIXTY-ONE
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: Apple Internal Keyboard / Trackpad
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
FireWire Device: My Passport 071D, WD, Up to 800 Mb/sec
Thunderbolt Bus: MacBook Pro, Apple Inc., 23.4
Thunderbolt Device: Thunderbolt to FireWire Adapter, Apple Inc., 1, 5.6
 

Posted Mon 19 May 14 @ 1:03 pm
TulsaDJPRO InfinityMember since 2005
I mentioned to an Apple engineer today that my new "software" could make my macbook pro lock up within a minute, while the previous version of the software could run all day.

His first question to me was "Are they using OpenCL?"

Your crash log proves they are. I'll see if I can find out any more information tomorrow. He also mentioned I may need to redo my thermal paste, as the core could be getting hot and not dissipating the heat properly and shutting down early.
 

Posted Tue 20 May 14 @ 10:50 pm
Haui70PRO InfinitySenior staffMember since 2008
I have reduced the crash report to show the relevant parts :-)

Please also be so kind and tell us what you have done in the moment of the crash.

Thank you
 

Posted Wed 21 May 14 @ 1:56 am
ILANDJPRO InfinityMember since 2006
update vdj to version 1785 the last and official vdj8
 

Posted Thu 22 May 14 @ 5:59 am
Haui70PRO InfinitySenior staffMember since 2008
do you got a crash?
 

Posted Thu 22 May 14 @ 7:56 am
I have this problem on my mac .... search a song then open close VDJ8 then search again and VDJ8 crash ..... Help this is horrible on MAC on PC dont have this problem
 

Posted Thu 22 May 14 @ 8:53 pm
TulsaDJPRO InfinityMember since 2005
5/24/14 2:11:42.573 AM VirtualDJ[613]: VirtualDJ(613,0x116823000) malloc: *** error for object 0x10: pointer being freed was not allocated
*** set a breakpoint in malloc_error_break to debug

^ this error was preceded by many entries in the log like this:
5/24/14 2:11:22.000 AM kernel[0]: NVDA(OpenGL): Channel exception! exception type = 0xd = Graphics Engine Error (GR Error 5)
 

Posted Sat 24 May 14 @ 2:25 am


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