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Forum: VirtualDJ 8.0 Technical Support

Topic: Cant Log In - Page: 1

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everytime i try to log in it wont let me. ive tried my virtualdj,microsoft and google ids and it keeps saying that i cant connect to virtualdj servers. ive rebooted my computer,ive logged out of vdj 7 and still nothing
 
Posted Sun 11 May 14 @ 3:09 pm
 
I never take my gig laptop online, so I can't register it :(
 
 
i tried it with my vdj id and nothing......
 
Try changing your password and trying again.

If not you may have to contact SUPPORT
 
You have to delete everything Serato, lmmfao!! Im playing, do what Dan said and it should work.
 
bigicedog wrote :
i tried it with my vdj id and nothing......


Password is case sensitive.
 
tried it all. even changed my password
 
Are you able to log out of the website and log back in?

It should be exactly the same information.
 
Did you add your MS or Google IDs to your account and try to log in using those?
 
so when i try to log in with my vdj id i get this
 
and when i log in using my google id i get this
 
and i dont get it cause obviously if im cont connected to the internet i wouldnt be able to be here.........
 
Did you get a firewall warning when you first loaded the software?

If you have a firewall Virtual DJ would of asked for permission to go onto the internet. If you refused that then this is what the problem is.
 
Make sure that you don't have any curious firewall blocking VDJ from accessing the internet.
 
nope no firewall warning
 
Maybe this is the solution for you:
dj-in-norway wrote :
tc1ooo wrote :
I never take my gig laptop online, so I can't register it :(



just contact support and we'll sort that with a special solution for that ;) ,
http://www.virtualdj.com/contact/index.html
 
It certainly sounds like something (probably a firewall) is blocking VDJ from accessing the internet.

Do you have windows Firewall enabled or anything similar.
 
I've got the Windows Firewall on and it didn't/doesn't affect VDJ 8 here.
 
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