I've just been gifted the Numark DJ2Go for pc and when I try to run the program it shuts itself down after a minute or so and says there's a Protection 8 error. Is it something to do with the fact that the system won't accept my serial number - I've tried it with numbers, letters, capitalised and not, and ended up just cancelling the serial number option.
Any help would be gratefully received.
Cheers
Any help would be gratefully received.
Cheers
Posted Wed 25 Dec 13 @ 4:14 pm
Gifted? Was in new, in package? Of not, did the previous owner register the #? It's not transferable.
Are you sure is not a pirate copy?
Are you sure is not a pirate copy?
Posted Wed 25 Dec 13 @ 8:21 pm
Hey I was gifted one also and have the exact same problem. Is there an 800 number?
Posted Thu 26 Dec 13 @ 8:11 pm
I have the Numark mixtrack II
Posted Thu 26 Dec 13 @ 8:12 pm
Please contact Support http://www.virtualdj.com/contact/index.html
Use the Ticket Service, as Phones and Live Chat may not be fully operational due to Christmas/New Year's Holidays.
Use the Ticket Service, as Phones and Live Chat may not be fully operational due to Christmas/New Year's Holidays.
Posted Fri 27 Dec 13 @ 1:19 am
HEY I FIGURED IT OUT!!! There are 2 serial numbers.... One for the product and one for the software. Product software starts with (21)N. The software sn is like xxxx-xxxx-xxxxx. Its located on the disc case... Now it works fine yayyyy!!!
Posted Fri 27 Dec 13 @ 3:06 pm