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Forum: VirtualDJ Technical Support

Topic: Songs Randomly pause for 3-5 seconds for no reason
I play songs and randomly songs completely pause for 3-5 seconds. This is absolutely terrible and must be fixed asap. I cannot do a gig with music pausing for no reason. I have replaced my laptop, I have replaced the Controller with a brand new one, I have replaced the cables and NOTHING seems to fix it. This issue is a death sentence for a DJ. I love the software, but the pausing completely kills it. This either has to be fixed, or I will need to have my full payment refunded and I will have to get something else. Please let me know if there is a fix for this, or send me information on how to get my refund for this software.
 
Posted Fri 11 Oct 24 @ 12:42 pm
I'm having the same problem, just brand new laptop macbook air 2024 m3, terrible scene.
So many euros 385 , if i knew i will not buy
 
OP you've not given anything for the devs to go on to help you with your issue so how would you expect them to help.


  • What version of VirtualDJ are you using?
  • Did you make any modifications to settings/mappings that they should know of?
  • What controller are you using? Is it USB powered or does it have it's own power source? How do you plug it into the system?
  • What's the source of the music? If it's local is it on an external? If local, What's the type (hard drive/SSD) and health of the drives you are sourcing music from? If it's streaming, which service?
  • What's the specs of your laptop (Company model, RAM, Hard Disk size (probably remaining free disk space too), GPU if any)?


You could provide even more to the devs so that they can help.
 
Try with the Macbook WiFi disabled.
 
just got another laptop, in the hope of stopping this issue with the music randomly pausing for 2 or 3 seconds. I am using an HP Victus 15.6" 144Hz Full HD Gaming Laptop | AMD Ryzen 7 7445HS |NVIDIA GeForce RTX 4050|Copilot |Backlit| 16GB RAM DDR5 | 512GB SSD. I got this HP because Virtual DJ gave me the requirement for running the stems software smoothly. And now it's still doing the same thing, what setting do I need to use for this software to run better?
 
It's happening to alot of people.
 
So give some context so that you can be helped.
 
The music will play fine, but during the time I am mixing, it will give a quick second blink sound, as if it may freeze for a second. I figure it was my laptop, which I got 2 years ago. Because of the new A.i. software of Virtual dj is now using might be requiring too much of it, I got a gamer laptop to help with that issue, but I am getting the same issues with it???
 
Having a gamer laptop with seemingly good specs gives no guarantee it is ready for realtime audio use - often times they have bloatware/bad driver implementations that work contrary to that use case.

If you haven't already done this, check out the VirtualDJ PC Optimize page and apply suggestions as necessary.

Every AI feature introduced is optional/can be switched off - so you can try that too and see it helps.

Also, unfortunately, current Windows updates have been causing some issues. There has been extensive focus on the MIDI 2.0 implementation updates that the issues it caused, but I think I've seen some talk about recent updates causing audio issues too.

A quick seach for such turns up KB5068861 (released Nov 11, 2025) which has some reports of microphone/input access issues, audio dropouts, and even a reddit post describing 100% disk usage - those may or may not apply here, but just something to be aware of.
If you have a laptop that doesn't have any of those updates, it would be good to try the newest stable version of VirtualDJ to see if your issues persist.

Summary: It's easy to blame VirtualDJ because it's the one update that is most visible to us as DJs, but it's good to clarify that everything else is in check first before making that conclusion.
 
I will look into all of these things this afternoon. Thank you for your help