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Forum: VirtualDJ Technical Support

Topic: Library stops working completly - Page: 2

Questions for OP


  • Do you have analyzeSongsOnView enabled?
    If so you might want to disable that
  • Did you happen to drag files from a beatport/other streaming playlist to the prepared stems folder?
    You might want to not do that/clear that prepared stems folder


Also, what are the specs of your laptop?
 

An[oux Herbit wrote :
Iexperienced the same thing myself last night. Desktop computer 64 GB RAM used only for vdj 3TB library
local files only no streaming. library vanished after 80 minutes play auto mix also cleared could not address library without restartimg virtual DJ Denon Prime 4 controller. latest VDJ
caused quite an issue with my internet radio show


You might want to post the full specs of your laptop and the source of the music (internal or external drive).
VirtualDJ's realtime stem performance is more dependent on having a good GPU that regular RAM - I'm not sure if realtime stem analysis applies/is allowed by default without a good GPU.

The same recommendations to OP could apply here too - if you have analyzeSongOnView enabled, then maybe turn it off, if you are dragging lists to prepare for stems, then maybe don't do that while you are playing/broadcasting.

You might also want to look into LatencyMon for potential latency issues and Disk diagnostics go detemine the health of your music source disks as well, just for good measure.
 

DJ VinylTouch wrote :
An[oux Herbit wrote :
Iexperienced the same thing myself last night. Desktop computer 64 GB RAM used only for vdj 3TB library
local files only no streaming. library vanished after 80 minutes play auto mix also cleared could not address library without restartimg virtual DJ Denon Prime 4 controller. latest VDJ
caused quite an issue with my internet radio show


You might want to post the full specs of your laptop and the source of the music (internal or external drive).
VirtualDJ's realtime stem performance is more dependent on having a good GPU that regular RAM - I'm not sure if realtime stem analysis applies/is allowed by default without a good GPU.

The same recommendations to OP could apply here too - if you have analyzeSongOnView enabled, then maybe turn it off, if you are dragging lists to prepare for stems, then maybe don't do that while you are playing/broadcasting.

You might also want to look into LatencyMon for potential latency issues and Disk diagnostics go detemine the health of your music source disks as well, just for good measure.


Thanks for the input! i cleared and removed all prepared stems.
I have realtime stem seperation set to fully disabled and analyzeonview set to disabled.

It has happened less frequently since i disabled those a few weeks ago but occasionally if i open or view playlist in beatport quickly without allowing a full load or something like that it will freeze the browser.

My beatport playlist can get quite long (taking some time to run thru the pages or whatever ( when it shows 23/95 loading )

Ill let you know if clearing the prepared stems has improved it.

The laptop specs are weak (10th gen i5) which i understand is most likely a source however its frustrating that it works with no issue for hours and hours on end then occasionally just the browser crashes. or sometimes it does it right when i load. Its entierly dependent on how i open my playlist in beatport streaming.

program still works fine and is responsive. also this doesnt happen when im just playing local files at least to my knowledge.

 

currently to prevent it from happening on load of vdj, i go through each folder in beatport and let it load fully. so there are no folders that have not been loaded.

that usually prevents and issues but sometimes shortly after or hours after i get the frozen broswer. again no other issues on the pc or software, cpu util not shown as high. but the broswer itself will just stop responding.
 

Yep your best bet is to disable features that can potentially give more work to your machine without your explicit input. Keep us posted 👍🏾.
 

just curious though, yall dont think it could happen to have anything to do with streaming thousands of songs from beatport?

it just seems weird as the pc runs the software fine lol

and that would make sense with the whole browser only crashing thing
 

it still happens and is fairly arbitrary when it happens. nothing freezes, audio doesnt glitch, just browser dies.
 

Maybe you have a sort on "filedate" column in the browser?
This column is a bit slower (compared to other columns) as it reads files and not the database.
 

Just an update: Back on my desktop with a Ryzen 9 3900X, 32GB RAM, and a 2070 Super, running Windows 11. The issue still occurs, even with stems completely disabled.

I have some very large playlists and a lot of playlists on Beatport that I stream from. The issue does not occur with local files, but when switching back to online folders, it crashes just the browser. This can happen after 30 minutes or as long as 12 hours of continuous streaming. I can’t capture the exact trigger, but it seems associated with abruptly changing playlists, though not always.

When I load a playlist, it often goes through pagination (e.g., "3/20 loaded..."). I have the best experience when I go through each playlist and load them all into the browser before playing anything, but I can’t reproduce it on demand.

It occurred regularly while playing B2B with a friend—him using local files, me using Beatport. But that was on my other machine.

I understand that I could just avoid streaming through Beatport, but it still seems like an edge case that could be handled more gracefully.

Let me know if I can provide any more information
 

djcel wrote :
Maybe you have a sort on "filedate" column in the browser?
This column is a bit slower (compared to other columns) as it reads files and not the database.


i often have the 'last played on date', so will try turning that off but i would assume that is off the history/database

 

Nickrrr wrote :
some very large playlists

How large? I've just backtracked through this thread looking for info but there's no real info.

Are the tracks from these playlists all offline cached?
 

groovindj wrote :

How large? I've just backtracked through this thread looking for info but there's no real info.
Are the tracks from these playlists all offline cached?


probably 6 thousand across 20 playlist, largest playlist being 2-3 thousand

i also have access to my offline library now and will try that and see if i encounter any issues without beatport streaming.

I was not caching before but that seem like it is a likely solution to my problem.
how does caching in vdj differ from the beatport offline library?
is it subject to track limits and need to be updated to avoid DRM issues ?

thanks for your help.

 

Nickrrr wrote :
groovindj wrote :

How large? I've just backtracked through this thread looking for info but there's no real info.
Are the tracks from these playlists all offline cached?


probably 6 thousand across 20 playlist, largest playlist being 2-3 thousand

i also have access to my offline library now and will try that and see if i encounter any issues without beatport streaming.

I was not caching before but that seem like it is a likely solution to my problem.
how does caching in vdj differ from the beatport offline library?
is it subject to track limits and need to be updated to avoid DRM issues ?

thanks for your help.



Hey Nickrrr

i have the same issue with AMD Processor. Randomly freezes my file browser and i cant select new tracks from beatport or local files.

i didnt find a solution to me. But i think it can be something with the AMD-CPU. My Colleague has an Intel CPU and he streams from beatport too. He has no Browser freezes at this moment.

It would be nice if someone from VirtualDJ can handle this issue or try to reproduce with an AMD and with an Intel CPU. It is not an option to me to buy extra for test purposes a new laptop.

regards
MADM!XX
 

I think i have the same issues, i started using Beatport and Beatsource beside using my own external sdd.

When browsing my own music/files/folders (i have around 400+gb of music on it in different folders named with genres) nothing goes wrong or no errors.

But when i use Beatport/Beatsource if i scroll thru the lists the entire library section freezes and i cant enter a single playlist or folder. i can scroll thru them and even close them but i cant see anything in them or enter them. To sort this out i have to close Virtual entirely (restart it), this can happen multiple times and i have no idea what causes it.

Last weekend i had to be very careful when scrolling thru folders/playlists but even then if i exited a playlist it could happen for no reason. And like i said, it only happens in beatport/beatsource playlists, never in my sdd folders.

This makes me reconsider even using these streaming services as it ruins the experience.
 

Hey Danieldaniiyanez

yeah you are not alone with these File-Browser freezes but no one can explain what to do or VDJ Staff cannot reproduce it.

What kind of CPU are you using on your PC or laptop?
Mine is an AMD Ryzen CPU.... If you have an Intel CPU, my assumption that it could have something to do with the CPU architecture cannot be correct.

@VDJ Staff can you please take a look around this issue?

Regards
Mad
 

Do you have the column "Filedate" in your browser? If so can you try without.
 

@DJCEL : No only "First Seen" but Filedate is not active in Filebrowser
 

I have the same issue since the last update on both my MBP's
The library freezes and search engine stop working. only the loaded tracks will play?
Is it possible to revert to the previous version until there is a fix;
I have a gig in 48 hours and have to solve this quickly.
Any solutions yet?
 

DJIvanPalmer wrote :
I have the same issue since the last update on both my MBP's
The library freezes and search engine stop working. only the loaded tracks will play?
Is it possible to revert to the previous version until there is a fix;
I have a gig in 48 hours and have to solve this quickly.
Any solutions yet?


UPDATE:
I disabled "analyzeSongsOnView" it seems to have fix my problem .
Thank you, "J VinylTouch" for your post, it really helped me today, at least I hope it holds. LOL

 

Okay i test with switch off "analyzeSongsOnView"
 

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