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Topic: Problem with sound briefly stuttering/cutting out
I'm running a very powerful HP w/32 GB RAM Intel i7 computer running windows 7 and VDJ 8 and Numark DJ/IO sound card. The computer is lightening fast doing EVERYTHING! I'm a club DJ. Never had any problem with anything at all. All of a sudden, a few weeks ago l VDJ started freezing or stuttering ever so briefly mid song. Sometimes 2-3 times a song. It happens anywhere from 2-5 times a night! It's embarrassing! I've tried all the suggestions on other threads. I GOTTA get this fixed ASAP! What the heck is the problem? I've tried other sound cards, different USB cords, all virus and malware scans are clean. I have terabytes of free space on all drives. It HAS to be the program...there's no other explanation! PLEASE help!!!

Posted Mon 05 Mar 18 @ 7:39 am
What's your latency setting set at ?
Have you tried to increase it ?
Also if the machine is modern and power enough, why are you still on Windows 7 OS ?
In terms of audio latency, Windows 8 and above is a much better OS (so, if the machine is modern enough you should consider an upgrade to OS in order to benefit from better audio handling, with or without ASIO drivers)

Posted Mon 05 Mar 18 @ 7:42 am
It's not a good thing to redirect someone to installing a new OS or to redirect to anything else unless you fully understand the problem. For me it is a big deal to install a new OS and usually only do that when getting a new computer. Win7 should be fine but it seems redirection is the more the status quo here then actually finding out what the problem is. He says it just started happening a few weeks ago.

Although nothing to do with your audio problem, I would suggest when using Win7, that you use an aero theme and turn transparency off. This should give more even and effective display for the skin and video if using video. Also set FPS to 60 for both skin and video assuming you have a decent GPU. If the skin and video FPS is not set to 60 (normal monitor refresh rate) then the display will be more choppy. If aero is not on and not in hardware full screen mode, tearing will occur. Sometimes tearing is not that noticeable but when it is, it can make you look bad.

Posted Tue 06 Mar 18 @ 2:23 am
Guys, thank you very much for addressing my situation! I haven't upgraded to above Win 7, because I just don't like how it's laid out. I've been running Win 7 and VDJ 8 for a year and a half give or take. Haven't changed a single setting etc. I don't think there was even an update for VDJ8 before this happened. So it isn't that. I have tried a number of the fixes on other posts here, but nothing seems to work. I DID change the latency as suggested in other forums but ultimately didn't help. It just stutter/stops for a few brief seconds or even just one. But it's enough to be noticed in my club. Started happening once or twice a week. Now it's starting to happen once or twice a night. I've done all malware and virus sweeps with multiple programs to make sure there is nothing there. Not so much as one hit. I'm no computer novice (I wouldn't call myself a genius necessarily, but I know my way around a LOT more than your average person anyway.) All drivers are up to date. MY computer is a BEAST! 32 gb of RAM and a dedicated video card pushing another 8GB! It can't be the comp. I've been through every diagnostic known to man. Tried new soundcards and USB cords, nothing. I have done everything I could POSSIBLY think of to exonerate VDJ, but I have come to the conclusion it HAS to be the program!


Posted Tue 06 Mar 18 @ 6:06 am
newmskiHome userMember since 2005
DJNeilSFLA wrote :
I'm running a very powerful HP w/32 GB RAM Intel i7 computer running windows 7 and VDJ 8 and Numark DJ/IO sound card. The computer is lightening fast doing EVERYTHING! I'm a club DJ. Never had any problem with anything at all. All of a sudden, a few weeks ago l VDJ started freezing or stuttering ever so briefly mid song. Sometimes 2-3 times a song. It happens anywhere from 2-5 times a night! It's embarrassing! I've tried all the suggestions on other threads. I GOTTA get this fixed ASAP! What the heck is the problem? I've tried other sound cards, different USB cords, all virus and malware scans are clean. I have terabytes of free space on all drives. It HAS to be the program...there's no other explanation! PLEASE help!!!


Hi, what version of Virtual DJ do you have installed? Personally, I've been using: 3967 as that seems a bit more stable to me. The later 3994 I couldn't use as it kept freezing a lot on me, so I reverted back to: 3967. Yes, it has glitched once or twice but it seems fine now, as I have reverted to using the wasapi audio driver with my Denon MC4000 instead of the Denon asio driver.

It may be worth using: 3967 and see if that does help. Latency adjustments do help too, as one of the other guys advised above. Do you have automatic scanning going on when you are using Virtual DJ? ie. McAfee or other suddenly starting an auto scan of your system? It'd be worth viewing task manager when you are using Virtual DJ, to see what processes are running in the background. Also, view event viewer, check for events that have happened on your system, during certain times of the evening as that could indicate issues too you may not be aware of... just an idea!

Posted Mon 12 Mar 18 @ 2:05 pm
Did anyone come up with a viable solution for this issue? I'm experiencing the same problem... Brief freezing/shutter. Approx. 2 seconds or so. I've tried older versions, latency changed etc... No luck. (Not sure if it matters but I recall some time ago where VD8 didn't work well with AMD processors. Is this still an issue?) My Laptop was a pawn shop steal while doing some music in Vegas. HP Pavilion, Windows 10, 1TB, hdd 8gb Ram, touch screen for a little a $100. But it does have an AMD processor. I ask because I've noticed if I activate VDJ without my controller connected there are no glitches, freezes, stutters etc, only when connected to a controller.

Posted Wed 06 Mar 19 @ 6:17 pm
HP laptops are notorious for latency issues due to bad drivers.

Download a latency monitor tool and it will tell you where the problem lies.

Posted Wed 06 Mar 19 @ 6:52 pm
Dj-RFTDPRO InfinityMember since 2018
Hi ....
My problem was overheating ......
http://www.virtualdj.com/img/287778/33676/800px_COLOURBOX17779277.jpg

Get a good cleaning and install the core temp

Posted Wed 06 Mar 19 @ 10:45 pm
KENNY BPRO InfinityMember since 2004
ive been having this issue on and off for 5 month or so (it distorts slows down then recovers) . did anyone actualy get a fix. ive askes tec support they said it wasn't a highly reported issue so wasn't something they could help with .
lenovo
i7
8gb ram
2tb hdd
win 10
vdj pro
denon mc2000


Posted 5 days ago @ 11:39 pm
PhilWPRO InfinityMember since 2011
Many folks with Denon equipment and Windows 10 (myself included) have found that the ASIO drivers simply won’t work. I have been rock solid with WASAPI and my MC-6000. So far.

Posted 4 days ago @ 4:12 am