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Forum: VirtualDJ Technical Support

Topic: Numark Dj2GO2 not recognized by Virtual DJ 8.2

This topic is old and might contain outdated or incorrect information.

Hello! A Newbie Question: I bought myself a Numark Dj2GO2-Controller and a Controller Licence for Virtual Dj 8.2 but sadly this combination doesn't seem to work. After starting the software and logging in the manual says i should see a window where i can select my controller, but this didn't happen until now. And if i click on "Controllers" i see "DJ2GO2 MIDI (custom mapping) but nothing else. I also reinstalled Virtual DJ but it didn't help. I hope someone here can help me, i'm so eager to start mixing :D
 

Posted Mon 18 Sep 17 @ 8:53 pm
OK, I'm a little confused. The controller page says that they are still working on this controller. Yet you say that you bought a controller license for it. I selected the controller, and it gave me setup instructions. Have you read this?
 

Posted Mon 18 Sep 17 @ 9:03 pm
ok, now i am confused too :D they are working on it? but why was i able to buy a licence? yes i saw the link you mention, but the "new device detected" is the message that nevert shows up... all i see is this (screenshot)
 

Posted Mon 18 Sep 17 @ 9:12 pm
Someone with more knowledge will come here to help you. You may also want to contact support. Good luck.
 

Posted Mon 18 Sep 17 @ 11:38 pm
i already wrote them! thank you!!!
 

Posted Tue 19 Sep 17 @ 12:36 am
djdadPRO InfinityDevelopment ManagerMember since 2005
Please update to the latest Early Access 3896
Set the setting earlyAccessUpdates to Yes (from the Settings->OPTIONS tab of VirtualDJ and re-open
 

Posted Tue 19 Sep 17 @ 9:03 am
djdad wrote :
Please update to the latest Early Access 3896


I hadn't noticed that...
Maybe include it in the change log?
 

Posted Tue 19 Sep 17 @ 9:31 am
It's probably been added since the original release of 3896 as it's been out 10 days now.
 

Posted Tue 19 Sep 17 @ 9:37 am
it WORKED!!! thank you soooo much for giving me a solution so fast <3 <3 <3 you made this vdj-user very happy today :D
 

Posted Tue 19 Sep 17 @ 10:52 am
I'm having the exact same problem, same things as in the screenshots and I've now set the easy access to YES as well but so far nothing. Is there anything else I should be trying?
 

Posted Wed 18 Jul 18 @ 8:39 pm
djdadPRO InfinityDevelopment ManagerMember since 2005
Have you tried to connect your DJ2GO2 to a different USB port, and/or using a different USB cable ?

You can also try to run this ... http://www.virtualdj.com/forums/223987/addons/Fix_No_MIDI.html?page=1

If still not working, do the following...
Open VirtualDJ and goto Settings-->OPTIONS tab
Search for the setting CreateMidiLog and set it to Yes
Close VDJ
Make sure your controller is connected to a USB port
Open VDJ and close again (after a few seconds)
Post here the content of the Log Report.txt file you will find in /Documents/VirtualDJ folder
 

Posted Thu 19 Jul 18 @ 8:04 am
Is your DJ2GO2 the one with Serato?
I'm having the same problem here...

 

Posted Mon 23 Jul 18 @ 10:41 pm
This controller is supported by VirtualDJ, and does not matter what it says on the controller. That goes for all the controllers that we support. I also have this controller and it works perfectly. Have you read this whole thread, and tried every suggestion? Have you downloaded the latest firmware or drivers, if needed?
 

Posted Wed 25 Jul 18 @ 4:12 pm
maybe related - I was having this same problem. I registered my product at numark and downloaded and opened serato lite. after doing that I was able to use the dj2go2 on my desktop and laptop with virtualdj. prior to this it was recognized but was getting error.
 

Posted Fri 26 Oct 18 @ 11:33 am
I just plugged my one in and it's worked ever since. Never had Serato on any of my machines.
 

Posted Fri 26 Oct 18 @ 12:19 pm
When I first plugged it in it seemed to cycle the lights in demo mode. I unplugged it and plugged it back and didn't work until I tried the numark site + serato! - in my case I'm on windows 10 it took until I registered it on the numark site anyway I'm not sure Serato is related but I did it just in case.
 

Posted Fri 26 Oct 18 @ 5:04 pm
Below is the Log.txt file...can anyone tell me if something is wrong. I can confirm that Windows is definitely detecting the controller, but it's just not showing up in VDJ.

-
--- 2018/10/22 - 23:40 (4592)
[23:40] Thread WASAPI freezed.
--- 2018/11/16 - 01:12 (4592)
[01:12] Thread PartialDBLoad freezed.
--- 2018/11/17 - 02:24 (4674)
[02:24] Midi Out Closed (Microsoft GS Wavetable Synth)
--- 2018/11/17 - 02:24 (4674)
[02:24] Audio device found: name="High Definition Audio Device" vid="0x111D" pid="0x7605" hardwareID:"{0.0.0.00000000}.{c59c8e8e-5b9f-48e4-8ee4-963dbeef43f9}"
[02:24] Audio device found: input name="High Definition Audio Device" vid="0x111D" pid="0x7605" hardwareID:"{0.0.1.00000000}.{c05b45de-05a3-4916-a16e-1287c22d9dd5}"
[02:24] Audio device found: asio="NS6 USB Audio Device" hardwareID:"487DA069-9668-438D-9DE89CB438EAA68A"
[02:24] Midi out device detected, name:Microsoft GS Wavetable Synth mid:1 pid:27
[02:24] MIDI Device Identifying: Microsoft GS Wavetable Synth (in:-1 out:0) (name: Microsoft GS Wavetable Synth)
[02:24] Midi Out Closed (Microsoft GS Wavetable Synth)
[02:24] MIDI Device Not Identified: Microsoft GS Wavetable Synth
[02:24] HID Device found: VID:0x0001 PID:0x0001 path:\\?\hid#hpq6001#3&1f700816&1&0000#{4d1e55b2-f16f-11cf-88cb-001111000030}
 

Posted Sat 17 Nov 18 @ 7:28 am
SIGO SIN PODER UTILIZAR MI DJ2GO2 EN VIRUTAL DJ

ALGUIEN TIENE UNA SOLUCIÓN, ES URGENTE PARA MI UTILIZARLO.
 

Posted Wed 05 Dec 18 @ 8:15 pm


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