mytestacct
My account no longer allows me access. If I put in my email address and password, it says "account does not exist". If I select "forgot my password", it first asks for the email address and then says "account does not exist". If I try and re-create my account using my email address, it says "email address already registered". I was just in this account two days ago and it let me in just fine... Something got messed up or deleted... I had to create this test account just so I could log a ticket... I'd be fine creating a whole new account, but it doesn't have my software licenses linked to it. I've logged a ticket but no response yet. Can anyone tell me how I can reach a member of this company to fix this??
Posted Tue 06 Dec 16 @ 3:21 am