Use this forum if you are still using an old version like VirtualDJ 7.NOTE: VirtualDJ 7 is not maintained anymore.
Old versions
Hercules DJ and...
DJ Phatso
New drivers and Firmware were released yesterday to correct installation issues with USB 3.0 controllers under Windows 8.1. The drivers are available from the Technical Support site:http://ts.hercules.com/eng/index.php?pg=view_files&gid=17&fid=62&pid=215&cid=1
As mentioned in the release notes, a mandatory firmware update is required. Just like when updating your computer's BIOS, this is a delicate operation that should not be taken lightly, so be sure to carefully follow the on-screen instructions.
Note that if you are the owner of older devices (such as the DJ Console Rmx), a powered USB hub might also be necessary for your console to be recognized properly on recent Intel based system.
Posted Thu 13 Mar 14 @ 7:40 am
Disturbed_bcn
Hi,I installed the new drivers and firmware upgrade for DJ4 Set, but still in Windows 8.1 the controller didn't work directly with USB 3.0. I have to use an USB 2.0 Hub.
Mi PC is a Vaio Pro with Intel 8 series chipset. Is this normal?
Posted Wed 02 Apr 14 @ 12:37 pm
DJ Phatso
As mentioned, a powered USB hub might be necessary (and mandatory) for certain older console to be recognized properly on recent Intel based system. This is due unfortunately due to changes to the USB protocole.
Posted Tue 08 Apr 14 @ 9:09 am
thedope
When on Win7, installed Console, was OK, upgraded to Win8, was OK, then upgraded to 8.1, was OK.Formatting and new Win8.1 install proved unsuccessful. COnsole is light-blipping. New drivers don't do anything. What a shame.
Posted Fri 18 Apr 14 @ 1:32 pm
DJ Phatso
When on your previous installation, were you using the new driver, and consequently the new firmware?Have you tried using a powered USB hub ?
Posted Mon 21 Apr 14 @ 7:33 am
ziegfrey
Sir's! I have my new RMX2 for 2 mons. but the sound card doesnt sound good, it has glitches. My laptop specs are Asus, i3 series 1.5 ghz, 2 gb ram, 265 HDD, 2gb video card, windows 7. I don't think so that my laptop has the problem, it has lot of spaces on my drive. please help. thanks again for the help!Posted Mon 12 May 14 @ 6:47 am
djtouchdan
ziegfrey - please don't double post the same messgae.
Posted Mon 12 May 14 @ 6:56 am
thedope
i updated the firmware on another Win7 computer, was OK.I plugged the console on my 8.1 fresh install, got the USB 3.0 "device not properly recognized" error :(
Posted Sat 24 May 14 @ 9:39 am
DJ Phatso
If the controller works elsewhere, then you know the "problem" is with the new computer. As mentionned previously, a powered USB hub might also be necessary for your console to be recognized properly on recent Intel based system.
Posted Mon 26 May 14 @ 7:16 am
CoolioNoob
Wrong thread
Posted Thu 07 Aug 14 @ 2:09 am
Bom dia, busco o mapper para controladora hercules control air + pois o que encontrei não funciona win 7.
Posted Wed 05 Nov 14 @ 6:43 am
Moderation staff
Sorry, this forum is for English language messages only.Please either post your message again in English or use the appropriate language forum (Where available) to post in your own language.
These other language forums can be found at the bottom of the main forum topic list.
NOTE: Hercules DJ Control Air and Air+ are natively supported in the latest version of the software and no mappers need to be installed. Simply register your Pro serial number to your account and download the latest version.
Posted Wed 05 Nov 14 @ 7:05 am
user9643883
i hav a problem with my virtial dj the cpu meter goes high and my audio has dropouts can someone pls helpim running intel dual core 3.06Ghz
4gb ram windows 7 32 bit
service pk 1can someone pleaes please help
Posted Tue 13 Jan 15 @ 9:50 am
RobRoy
Which Version causes these issues acutally ?V7 .. V8 ?
Posted Tue 13 Jan 15 @ 10:05 am
BGODDY
RobRoy wrote :
Which Version causes these issues acutally ?
V7 .. V8 ?
V7 .. V8 ?
Posted Thu 15 Jan 15 @ 5:05 pm
shingjergji
??
Posted Tue 16 Jun 15 @ 3:27 am
shingjergji
virtual dj 3.1 console hercules does not work better in windos 8.1 prohibits transmitting music,someone please help lenovo laptop ply B 50
THANKS
Posted Tue 16 Jun 15 @ 3:48 am
DJ Phatso
It would have been much better to open up a new thread rather than adding to this one who doesn't have any relations to your problem.That being said, VDJ 3.1 is REALLY old and it is quite likely that it will not work properly under Windows 8.1. You are in need of an upgrade my friend.
Posted Tue 16 Jun 15 @ 7:10 am
ciscobx174
can anybody help me ok my i have virtual dj 7 but dont have the key code i lost it when my laptop broke i had a mac but now i have windows what can i do to get my virtual dj 7 to work again but didnt have laptop for a whilei know im out dated
Posted Tue 14 Jun 16 @ 7:30 pm
kradcliffe
If it was a LE version you need to contact the manufacturer of your console with the unit serial number and they may be able to give you the VDJ key code from that.If it was a PRO version you need to contact Atomix support and give them the email address you purchased the licence against.
Posted Tue 14 Jun 16 @ 7:34 pm
